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Neutopia Roles & Permissions Training Guide for Admins

A clear framework for assigning Neutopia user roles, including Manager moderation rights and the planned Guest/Member Plus roles.

Purpose of This Guide

Equip internal teams and partners with the knowledge and confidence to:

  • Assign appropriate roles

  • Maintain platform structure and data security

  • Support user autonomy without compromising system integrity

  • Ensure smooth onboarding and role transitions

Jump to: Overview of Core Roles · Role Assignment Scenarios · Setting Up Roles for Your Team · Quick Role Comparison · Detailed Permissions Matrix · Maximising Your Role as a Community Manager

Overview of Core Roles

1. Admin:

Owns the community. Sees all platform and community settings. The only role that can change anyone's role, including Managers. There's only one Admin per community, kept to a single owner for security.

2. Manager:

Runs day-to-day platform settings. Edits any content regardless of who created it, invites and removes members, changes all configurations, creates events, and has access to moderation tools. Cannot reassign another Manager's or the Admin's role — that's Admin-only.

3. Contributor:

Content only — no moderation or member management. Creates and edits content they own or are invited to collaborate on, and creates events. Can be made admin of a single page (e.g. a company or hub page), scoped to that page only.

4. Member Plus:

Everything a Member can do, plus adding content to the Library.

5. Member:

Standard participation — feed, groups, events (RSVP), messaging. The default role for most users.

6. Guest (Planned — not yet active):

View-only. A planned future role for use cases like prospective students — not yet available on the live platform.

Note: The Guest role is planned but not yet built. References to Guest in this guide describe the intended design and workflow, ready for when it ships.

Role Assignment Scenarios

A quick way to translate a real-world situation into the right role:

Example Scenario

Recommended Role

New learning designer joins the team

Contributor or Manager

Faculty member setting up full courses

Manager

Marketing/admin lead configuring users

Admin

Enrolled student accessing learning content

Member

Student submitting educational materials to the Library

Member Plus

Prospect exploring content after Open Day

Guest (Prospective Student) — planned; use Member Plus or manual sharing until it ships

Setting Up Roles for Your Team:

  1. Identify Responsibilities:
    Review the abilities listed in the Quick Role Comparison and Detailed Permissions Matrix below, and match roles to your team's responsibilities.

  2. Assign Roles Thoughtfully:
    Limit Manager access to team leads. Contributors should handle specific content or community areas. Member Plus suits students or members who curate library content but don't need broader creation rights. Guest, once live, will suit prospective students who only need a preview.

  3. Train Your Team:
    Ensure everyone understands their role and how to use Neutopia's tools effectively by providing role-specific training sessions, sharing step-by-step guides, or offering access to video tutorials.

Quick Role Comparison

Role

What they can do

Example

Admin

Owns the community; only role that can reassign anyone's role, including Managers

The community manager accountable for the platform overall

Manager

Full settings access — content, members, moderation, configuration, events

A small team of 3–5 people sharing the same settings access

Contributor

Content only — adds content, creates events, can be admin of one page

Faculty, staff, external partners, industry contacts, mentors

Member Plus

Everything a Member can do, plus adding content to the Library

Students or members who curate library content

Member

Standard participation — feed, groups, events, messaging

Students or members using the platform day to day

Guest (planned)

View-only — not yet active

Planned for prospective students

Detailed Permissions Matrix

For a full, capability-by-capability breakdown:

Capability

Admin

Manager

Contributor

Member Plus

Member

Guest (planned)

Access all areas

✅

✅

❌

❌

❌

❌

Create/edit/delete courses

✅

✅

✅

❌

❌

❌

Create/edit/delete groups

✅

✅

✅

❌

❌

❌

Create library content

✅

✅

✅

✅ (library only)

❌

❌

Publish without approval

✅

✅

✅

Optional

❌

❌

View all content (library + groups)

✅

✅

✅

✅

✅

✅ (limited preview)

Join / participate in groups

✅

✅

✅

✅

✅

❌

Message other members

✅

✅

✅

✅

✅

❌

View faculty profile pages

✅

✅

✅

✅

✅

✅

View student profile pages

✅

✅

✅

✅

✅

❌

Follow users

✅

✅

✅

✅

✅

❌

Comment or react to posts

✅

✅

✅

Optional (in groups)

✅

❌

Recommended via Algolia

✅

✅

✅

✅

✅

✅ (if tagged)

Automated onboarding

✅

✅

✅

✅

✅

✅

Role upgrade

Manual

Manual

Manual

Manual

Manual

Auto on enrolment (planned)

Maximising Your Role as a Community Manager

  • Regularly update the featured content banner to keep the homepage fresh and engaging.

  • Use the Invite feature (shown below) to strategically grow your team and community.

  • Customise the theme and branding to reflect your community's identity.

  • Leverage tags and interests to enhance content recommendations and member engagement.

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