In Neutopia, every role — Admin, Manager, Contributor, Member Plus, or Member — comes with unique responsibilities and permissions designed to make the platform efficient and collaborative. Understanding these roles helps you navigate and maximise your experience. This guide breaks down each role and how it fits into the community.
What Are Roles and Permissions?
Roles in Neutopia define what you can do on the platform, such as managing users or creating content, while permissions include actions like editing events, approving group requests, or updating branding. This structure ensures the right people manage the right areas of the community, keeping everything organised and efficient.
Roles Overview:
1. Admin:
Owns the community. Sees all platform and community settings. The only role that can change anyone's role, including Managers. There's only one Admin per community, kept to a single owner for security.
2. Manager:
Runs day-to-day platform settings. Edits any content regardless of who created it, invites and removes members, changes all configurations, creates events, and has access to moderation tools. Cannot reassign another Manager's or the Admin's role — that's Admin-only.
3. Contributor:
Content only — no moderation or member management. Creates and edits content they own or are invited to collaborate on, and creates events. Can be made admin of a single page (e.g. a company or hub page), scoped to that page only.
4. Member Plus:
Everything a Member can do, plus adding content to the Library.
5. Member:
Standard participation — feed, groups, events (RSVP), messaging. The default role for most users.
6. Guest (Planned — not yet active):
View-only. A planned future role for use cases like prospective students — not yet available on the live platform.
Note: The Guest role is planned but not yet built. Anything shown for Guest below reflects the intended design and will be updated once it ships.
Roles at a Glance
Role | What they can do | Example |
Admin | Owns the community; only role that can reassign anyone's role, including Managers | The community manager accountable for the platform overall |
Manager | Full settings access — content, members, moderation, configuration, events | A small team of 3–5 people sharing the same settings access |
Contributor | Content only — adds content, creates events, can be admin of one page | Faculty, staff, external partners, industry contacts, mentors |
Member Plus | Everything a Member can do, plus adding content to the Library | Students or members who curate library content |
Member | Standard participation — feed, groups, events, messaging | Students or members using the platform day to day |
Guest (planned) | View-only — not yet active | Planned for prospective students |
Detailed Permissions Matrix
Capability | Admin | Manager | Contributor | Member Plus | Member | Guest (planned) |
Access all areas | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Create/edit/delete courses | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ |
Create/edit/delete groups | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ |
Create library content | ✅ | ✅ | ✅ | ✅ (library only) | ❌ | ❌ |
Publish without approval | ✅ | ✅ | ✅ | Optional | ❌ | ❌ |
View all content (library + groups) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (limited preview) |
Join / participate in groups | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
Message other members | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
View faculty profile pages | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
View student profile pages | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
Follow users | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
Comment or react to posts | ✅ | ✅ | ✅ | Optional (in groups) | ✅ | ❌ |
Recommended via Algolia | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (if tagged) |
Automated onboarding/nurture flows | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Role upgrade | Manual | Manual | Manual | Manual | Manual | Auto on enrolment (planned) |