In Neutopia, every role—Community Manager, Contributor, or Member—comes with unique responsibilities and permissions designed to make the platform efficient and collaborative. Whether you’re a Community Manager, Contributor, or Member, understanding these roles helps you navigate and maximise your experience. This guide breaks down each role and how it fits into the community.
What Are Roles and Permissions?
Roles in Neutopia define what you can do on the platform, such as managing users or creating content, while permissions include actions like editing events, approving group requests, or updating branding. This structure ensures the right people manage the right areas of the community, keeping everything organised and efficient.
Roles Overview
Role | Permissions | Purpose |
Community Managers (including Community Admin) | Add, edit, and delete content, courses, events, and groups.Manage users, colleges, and companies.Access advanced settings and analytics. | Oversee the entire community’s operations and strategy. |
Contributors (with College/Company Admin Access) | Set up or manage college or company pages.Add content, events, and courses.Create and manage groups. | Focus on managing specific colleges or companies within the community. |
Contributors | Add content and events.Create groups. | Drive community engagement by contributing content and hosting groups. |
Members | Create groups and playlists.Like, comment, and share content.Bookmark events and courses. | Engage with the community by interacting with content, groups, and other members. |
What Each Role Can Do
Community Managers
Manage all aspects of the community, including content, branding, and user permissions.
Use advanced analytics to track engagement and optimise the community’s growth.
Ensure smooth operations by setting up and maintaining interests, themes, and team roles.
Note: Community Admin Role
In every community, there is a designated Community Admin. This person has identical permissions to a Community Manager but is the official owner of the community.
Only one person can hold the Community Admin role per community.
The Community Admin is responsible for maintaining the highest-level settings, including billing and integrations.
This person can transfer ownership to another user if needed.
This distinction helps clarify leadership within the platform while maintaining consistency in permissions between the Community Admin and other Community Managers.
Contributors (College/Company Admins)
Create and manage detailed pages for colleges or companies.
Publish engaging content and events relevant to their audience.
Organise groups to foster collaboration within specific areas.
Contributors
Add value to the community through articles, events, and other content.
Start and manage groups to bring members together around shared interests.
Members
Discover and join groups or events based on your interests.
Interact with content through likes, comments, and shares.
Build playlists or bookmark courses to personalise your learning journey, making it easier to organise resources and revisit key content.
How to Use This Guide
For Community Managers:
Reference this guide to assign roles and train your team.
Use the permissions list to decide who should handle specific tasks.
For Contributors:
Check your role’s section to understand how you can contribute effectively.
Use tagging and organisational tools to make your content more discoverable.
For Members:
Learn how to make the most of your role by interacting with content and connecting with others.
Explore the permissions chart to understand the platform’s structure and opportunities.
Pro Tips for All Roles
Collaborate Effectively: Use the tools provided to work seamlessly with your team and other members.
Stay Organised: Leverage tags and categories to keep content and groups easy to find.
Engage Regularly: Whether it’s contributing content or joining groups, active participation enhances the community.
Ask for Feedback: Share your ideas and ask for input to improve your contributions and the community experience.
By understanding roles and permissions, every member of the Neutopia community can contribute to a thriving, collaborative environment. Dive in, explore your role, and help make the community a success!