Neutopia provides a clear structure of roles and permissions, including abilities like content management, user oversight, and community branding, to help you manage your community effectively. Each role comes with specific abilities tailored to ensure seamless collaboration and content management. Here’s an overview of each role and how it operates within Neutopia.
Roles and Their Permissions
Role | Persmissions | Who Should Have This Role |
Community Managers (including Community Admin) | - Add, edit, and delete content, courses, events, and groups. - Manage users, colleges, and companies. - Access advanced settings and analytics dashboards. | Team leads or managers overseeing the community’s operations and strategy. |
Contributors (with College/Company Admin Access) | - Set up or manage college or company pages. - Add content, events, and courses. - Create and manage groups. | Individuals responsible for specific college or company profiles. |
Contributors | - Add content and events. - Create groups. | Team members focused on content creation and community engagement. |
Members | - Create groups and playlists. - Like, comment, and share content. - Bookmark events and courses. | General community members engaging with the platform’s content. |
Community Manager Role
Who Can Access:
Only Community Managers and fellow managers have access to the Community Settings page, which includes tools for managing featured content, inviting members, editing branding, and adjusting community interests.
What You Can Do:
As a Community Manager, you hold the keys to your community’s success. Your responsibilities include:
Edit Featured Content Banners:
Highlight important content, events, or updates directly on your community’s homepage. 🎮Invite Team Members:
Add managers, admins, contributors, and other roles to your community. 🧑🏻💻Set Up and Edit Branding:
Customise your community’s brand, including elements like logos, mission statements, and other company details, along with the overall theme to make it uniquely yours. 🎨Manage Community Interests:
Add or remove interests to guide content suggestions for your members. 🔗
Pro Tip: Use tags and organisational tools to ensure members can easily find relevant content.
Setting Up Roles for Your Team
Identify Responsibilities:
Review the abilities listed in the chart and match roles to your team’s responsibilities.Assign Roles Thoughtfully:
Limit Community Manager access to team leads, while Contributors should handle specific content or community areas.Train Your Team:
Ensure everyone understands their role and how to use Neutopia’s tools effectively by providing role-specific training sessions, sharing step-by-step guides, or offering access to video tutorials.
Maximising Your Role as a Community Manager
Regularly update the featured content banner to keep the homepage fresh and engaging.
Use the Invite feature to strategically grow your team and community.
Customise the theme and branding to reflect your community’s identity.
Leverage tags and interests to enhance content recommendations and member engagement.
By understanding and using roles effectively, you’ll ensure your Neutopia community runs smoothly and continues to grow. Let your team thrive by assigning the right permissions and empowering them to succeed!
Community Admin Role
In every community, there is a designated Community Admin. This person has identical permissions to a Community Manager but is the official owner of the community.
Only one person can hold the Community Admin role per community.
The Community Admin is responsible for maintaining the highest-level settings, including billing and integrations.
This person can transfer ownership to another user if needed.
This distinction helps clarify leadership within the platform while maintaining consistency in permissions between the Community Admin and other Community Managers.