This guide will help you navigate the Community Admin Settings in Neutopia. Here’s a breakdown of the main features and how to use them effectively.
1. Edit Home Page
Purpose: Manage your community’s featured content banner.
Steps:
Click on Edit Home Page in the Community Management menu.
Add, edit, or delete featured banners using the available tools.
Highlight key events, courses, or content to showcase.
Select Choose Content/Event to add featured items:
Choose from content or events that you’ve already created, such as webinars, workshops, or announcements.
Upload a custom image with the recommended size of 1524px x 432px for the banner.
In the Banner Title field, customise the title of the banner. It can be different from the original title of the content or event.
Regularly update banners to reflect timely and relevant content that resonates with your community.
Edit or delete existing banners using the available tools.
Tips:
Use engaging visuals and concise text for your banners to capture attention.
Update banners regularly to keep the homepage fresh.
Banner Image on Homepage
User Story: Imagine you’re managing a community for a professional network. You create banners to highlight an upcoming webinar on leadership strategies, a new course on digital marketing, and a community-wide event. By showcasing these key items, members stay informed and engaged, leading to higher participation and satisfaction.
Recommendations:
Highlighted content, important announcements, and flagship events work best for banners.
Regularly evaluate banner performance and adjust based on engagement metrics.
2. Invite to Community
Purpose: Add members, contributors, and managers to your community.
Steps:
Select Invite to Community from the menu.
Choose a role (Member, Contributor, or Manager) for the invitee.
Enter the invitee’s email address manually or use CSV upload for bulk invites. (See details in next section on how to do CSV uploads)
For contributors, after you add an email address, select the specific permissions from the drop down:
Contributor Only,
College Admin (Allows Contributor to set up a College Page)
Company Admin (Allows Contributor to set up a Company Page)
Click Send Invite Link to share the invitation.
Tips:
Clearly define roles and permissions before sending invites.
Regularly check the pending invites section for status updates.
CSV Uploads
Purpose: Quickly invite multiple members to your community.
Steps:
Download the sample CSV file provided.
Fill in the file with the email IDs of users you want to invite.
Upload the completed CSV file.
Click Send Invite Link to invite all listed users.
Tips:
Ensure email addresses are entered correctly in the CSV file.
Use this feature for efficient onboarding of larger groups.
3. User Management
Purpose: Manage all community members and their roles.
Steps:
Go to User Management.
View and filter users by Active, Pending, Inactive, or Deleted status.
Update roles, deactivate accounts, or remove users as needed.
Tips:
Use filters to quickly find specific users.
Download the active user list for record-keeping or analysis.
4. Reported List
Purpose: Review and manage reported content and users.
Steps:
Open the Reported List.
View reports by category (Users, Content, Blocked, Suspend).
Take appropriate actions, such as resolving issues or removing flagged items.
Tips:
Regularly monitor this list to maintain a safe and respectful community.
Document actions taken for accountability.
5. Community Setup
Purpose: Edit your community’s basic details and interests.
Steps:
Select Community Setup.
Update details such as the community name, tagline, and industry type.
Add or remove interests to align with your community’s focus.
Tips:
Choose a clear and professional logo that represents your community.
Supported formats: JPG, PNG, WEBP, or AVIF (Max. file size: 2 MB).
Recommended size: 200px x 200px.
Keep interests relevant to your members’ needs.
6. Theme Settings
Purpose: Customise your community’s visual theme.
Steps:
Open Theme Settings.
Select a colour palette or use the HEX colour field to match specific branding.
Click Update to apply changes.
Tips:
Use colours that align with your organisation’s branding.
Test readability and accessibility for your chosen theme.
By using these tools effectively, you can ensure your community remains engaging, organised, and visually appealing for all members.