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Guide to Editing Your Profile and Changing Password on Neutopia
Guide to Editing Your Profile and Changing Password on Neutopia
Updated over 3 months ago

Updating your Neutopia profile ensures it reflects your identity, interests, and role accurately. Keeping your password updated enhances security. Follow this guide to easily update your profile, including your name, picture, interests, and password.


Accessing Your Profile Settings

  1. Log in to your Neutopia account.

  2. Click your profile icon in the top-right corner.

  3. Select Settings and then Edit Basic Details.


Editing Your Profile Details

Changing Your Name

  1. In Profile Details, locate First Name and Last Name fields.

  2. Enter your new name.

  3. Click Update to save.

Updating Your Profile Picture

  1. Click the Profile Image section.

  2. Upload an image (formats: JPG, PNG, WEBP, or AVIF; Max size: 2 MB).

    • Tip: For best results, use 200px x 200px.

  3. Adjust or crop the image if needed.

  4. Click Save.


Customizing Your Interests

Primary and Additional Interests

  1. In the Interests section:

    • Primary Interests: Limited to three. To change, remove up to three and replace them with the same number from Additional Interests.

    • Additional Interests: Add as many as you like.

  2. Use the Edit button to modify primary interests or Add to expand secondary interests.

  3. Click Save.


Updating Other Profile Information

Contact Information

  1. Update Contact Number with your new phone number.

  2. Edit Location by typing your city, state, or country.

Role and Email

  • Community Role and Email ID are visible but not editable. Contact support for updates.

Short Description and About Me

  1. Use Short Description to summarize your role in one sentence.

  2. Provide detailed information in More About Me.

  3. Click Update to save.


Changing Your Password

  1. Go to Settings > Password Settings.

  2. Enter your current password.

  3. Set a new password with the following:

    • 8 to 16 characters

    • Upper and lowercase letters

    • At least 1 number

    • At least 1 special character

  4. Confirm the new password.

  5. Click Change Password.


Switching Between Light and Dark Mode

  1. In Settings, select Theme.

  2. Toggle between Light and Dark mode.


Finalizing Updates

Click Update to save your changes. Your profile will update immediately.


Troubleshooting

  • Changes Not Saving: Ensure required fields are completed and images meet format/size requirements.

  • Password Issues: Verify your new password meets criteria.

  • Need Help? Click Help in the bottom-right corner to contact support.

Keep your profile updated and secure to make the most of Neutopia!

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