Neutopia's 1-to-1 chat feature makes connecting with community members simple and effective. Follow this guide to learn how to access, manage, and utilize chat functionality.
Accessing Your Chat List
To view your existing conversations:
Login: Log into your account.
Open Messages: Tap the chat icon located at the top-right corner of the dashboard.
View Chats: Your Messages page will display all ongoing chats in chronological order.
Searching for Specific Chats
If you need to find a specific conversation:
Locate the Search Bar: Find the search bar in the top-right corner of the Messages page.
Search by Name: Enter the name of the person you’re looking for to find their chat quickly.
💡 Tip: Use exact names or keywords for more accurate results.
Starting a New Chat
To initiate a conversation:
Tap "+" Icon: On the Messages page, click the "+" icon.
Find a Member: Use the search bar or scroll through the member list to locate the person you want to message.
Start the Chat: Select the person, click the +ADD button and your new conversation will be ready to begin.
💡 Note: You can only start chats with members of your community.
Sending Messages and Multimedia
Enhance your conversations with rich messaging options:
Send Text Messages: Type and send text messages directly.
Share Links: Include URLs to share helpful resources.
Upload Files:
Share images, audio, and videos.
Upload PDFs or other documents for collaboration.
Use the "+" Button: Tap the "+" button within the chat to access these multimedia options.
💡 Tip: Using multimedia makes your chats more engaging and effective.
Managing Your Chats
Keep your chat list organized and up to date:
Message Organization: Chats are sorted chronologically on your Messages page.
Search Functionality: Use the search bar to find specific conversations quickly.
Navigate Easily: Switch between chats with ease clicking on the members name for the chat you want to continue
Best Practices for Using 1-to-1 Chat
Be Clear and Concise:
Use simple language to avoid miscommunication.
Provide full context in your messages to ensure clarity.
Engage Professionally:
Respond promptly to maintain productive conversations.
Use multimedia when appropriate to add value to the discussion.
Stay Organized:
Archive inactive chats to declutter your Messages page.
Regularly review and update your chat list.
FAQs
Q: Can I delete a chat? A: Chats cannot be deleted but can be archived for better organization.
Q: What types of files can I share? A: You can share images, videos, audio files, PDFs, and links.
Q: Can I chat with users outside my community? A: No, chats are limited to members within your community.
By following this guide, you can effectively utilize the 1-to-1 chat feature to communicate and collaborate within your community.